Security Control Rooms (SCRs) form the hub of an organisation’s operation, continuously receiving information from a range of security staff and systems. Normally the SCR is also the core of an organisation’s surveillance capability which means that the value created can go far beyond security into areas such as health and safety and operational efficiency.
For larger organisations a centralised control room provides measurable ROI with technology underpinning improvements in both consistency and efficiency.
An effective control room operation should be able to enhance security through pro-active monitoring and effective reactive responses.
Effective responses reduce harm, so the technology in a control room should highlight exceptions and the give staff the tools to manage those exceptions effectively. During a security incident, the operator needs to be able to answer two key questions: what happened, and what’s happening now so the timely presentation of live and replayed video is a key component of ATEC’s control room design strategy.
Another key component is the integration of systems in order to simplify the operator interface, reducing the time for new staff to be effective and enabling more flexibility in roles and staffing. In addition to the powerful capabilities of integration platforms offered by our partners ATECs own middleware Guardlink gives us more control over the integration process where required.
ATEC’s focus on understanding your business means that false alarms are minimised, operational performance is enhanced, expensive manned guarding is reduced and the system delivers return on investment.
“The City of London Police has always prided itself on being at the very cutting edge of technology. We have shown the system to other Police forces who have been impressed by what we have and what we can achieve.”
David Warr – Project Manager